Privacy Policy
Last Updated: June 13, 2025
1. Introduction
Welcome to Bookkeeping & Advisory ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services, website, and other online products and services (collectively, the "Services") or when you otherwise interact with us.
2. Information We Collect
We collect information you provide directly to us when you:
- Create an account or fill in forms on our website
- Subscribe to our newsletter or marketing communications
- Request customer support
- Communicate with us via third-party social media sites
- Submit inquiries through our contact forms
The types of information we may collect include:
- Your name, email address, postal address, phone number, and other contact information
- Information about your business or profession
- Financial information relevant to the bookkeeping services we provide
- Any other information you choose to provide
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with our legal and regulatory obligations
4. How We Share Your Information
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Bookkeeping & Advisory or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
5. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
6. Data Security
We take measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access personal information we hold about you
- The right to request that we update, correct, or delete your personal information
- The right to object to our processing of your personal information
- The right to withdraw your consent to our processing of your information
8. Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information as quickly as possible.
9. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Bookkeeping & Advisory
34 Mzimba Street
Cape Town, South Africa
[email protected]
+27 21 385 0150